ANU Library

Terms

Terms

Bias– To give a settled and often prejudiced outlook to.

Customer– One that purchases a commodity or service.

Discrimination– The practice of unfairly treating a person or group of people differently from other people or groups of people.

Diversity–  The inclusion or different types of people (as people of different races or cultures) in a group or organization.

Employee– One employed by another usually for wages or salary and in a position below the executive level.

Entrepreneur– One who organizes, manages, and assumes the risk of a business or enterprise.

Ethics– The discipline dealing with that is good and bad and with moral duty and obligation.

Feedback– The transmission of evaluative or corrective information about an action, event, or process to the original or controlling source.

Globalization– The development of an increasingly integrated global economy marked especially by free trade, free flow of capital, and the tapping of cheaper foreign labor markets.

Groupthink– A pattern of thought characterized by self-deception, forced manufacture of consent, and conformity to group values and ethics.

Heuristic– Of or relating to exploratory problem-solving techniques that utilize self-education techniques (as the evaluation of feedback) to improve performance.

Intrapreneur– A corporate executive who develops new enterprises within the corporation.

Management– The conducting  or supervising of something (as a business).

Mission Statement– Something that states the purpose or goal of a business or organization. The mission statement emphasizes its ongoing commitment to meeting the needs of the community.

Perception– The way you think about or understand someone or something.

Planning– The act or process of making a plan to achieve or do something.

Quid Pro Quo– Something given or received for something else.

Risk– The chance that an investment (such as a stock or commodity) will lose value.

Rule– A prescribed guide for conduct or action.

Schema– A mental codification of experience that includes a particular organized way of perceiving cognitively and responding to a complex situation or set of stimuli.

Stakeholder– One that has a stake in an enterprise.

Standard Operating Procedure (SOP)– Established or prescribed methods to be followed routinely for the performance of designated operations or in designated situations.

Stereotype– An often unfair and untrue belief that many people have about all people or things with a particular characteristic.

Strategy– A carefully developed plan or method for achieving a goal or the skill in developing and undertaking such a plan or method.

Tariff– A schedule of duties imposed by a government on imported or in some countries exported goods.

 

(All definitions came from https://www.merriam-webster.com/)